Returns & Exchanges
At Songbird Collection, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your selection doesn't hit the right note, our simple process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments in their original packaging, ensuring all designer tags and security seals remain intact.
Affix the Shipping Label
Print the prepaid shipping label provided via email and secure it to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing